Shipping Policy

Shipping Policy

This Shipping Policy explains how elberi.com handles the processing, shipping, and delivery of your orders. We aim to provide a smooth and transparent delivery experience for all customers.

1. Shipping Methods

We offer the following shipping options:

  • Standard Delivery via trusted courier partners
  • Express Delivery (where available)
  • Cash on Delivery (COD) (if applicable)
  • Local pickup (if applicable)

Shipping methods may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within 2-5 Days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Local orders: As per the shipping partner
  • National orders: As per the shipping partner
  • Remote areas: Delivery may take additional time depending on courier service availability

Please note that these are estimated timeframes and may vary due to external factors.4. Shipping Costs

Shipping charges are calculated based on:

  • Delivery location
  • Package weight and size
  • Selected shipping method

Standard shipping cost is PKR199, unless otherwise stated at checkout or during promotional offers.

5. Tracking Information

Once your order is shipped, you will receive a tracking number via email or SMS/WhatsApp. You can use this tracking number to monitor your shipment in real time through our courier partner’s website.

6. Delivery Issues and Delays

While we strive to deliver orders on time, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete address details

If your order is delayed, you may contact our support team at info@elberi.com for assistance.

7. International Shipping

(If applicable)

We may offer international shipping to selected countries. Delivery times, shipping costs, and customs charges will vary depending on the destination country.

Customers are responsible for any customs duties, taxes, or import fees applicable in their country.