Terms and Conditions
Terms of Service
This website is operated by Elberi.com. Throughout the site, the terms “we,” “us,” and “our” refer to Elberi.com. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.
1. Account Terms
To use certain features of our store, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that are suspected of misuse, fraud, or violation of these Terms.
2. Pricing and Payment
All prices displayed on our website are listed in PKR and are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
We accept various payment methods as displayed at checkout. Payments must be completed in full before orders are processed and shipped. In case of payment failure or dispute, we reserve the right to cancel the order.
3. Product Descriptions
We aim to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that product descriptions or other content on the website are error-free, complete, or current.
Slight variations in color, packaging, or appearance may occur due to photographic or display differences.
4. Order Acceptance
We reserve the right to accept or decline any order placed with us. Reasons for order cancellation may include product unavailability, pricing errors, suspected fraud, or issues identified by our payment or logistics partners.
Once an order is placed, you will receive a confirmation email or message. However, this does not guarantee final acceptance of the order until it is processed and dispatched.
5. Shipping and Delivery
We aim to process and ship orders within 3-5 working days after confirmation. Delivery timelines may vary depending on your location and external courier services.
We are not responsible for delays caused by logistics partners, customs clearance, or unforeseen circumstances beyond our control.
6. Returns and Refunds
We accept returns or exchanges under the conditions outlined in our Return Policy. Items must be returned in unused, original condition within the specified return period.
Refunds will be processed after inspection and approval of returned items. Shipping charges may be non-refundable unless the return is due to our error.
7. Prohibited Uses
You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:
- Fraudulent transactions or impersonation
- Disruption of website functionality or security
- Violation of applicable laws or regulations
- Distribution of harmful software or malicious content
We reserve the right to restrict access to users involved in such activities.
8. Limitation of Liability
To the maximum extent permitted by law, Elberi.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free service and are not responsible for technical issues beyond our control.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
10. Contact Information
If you have any questions about these Terms, you may contact us at:
- Store Name: Elberi.com
- Email: info@elberi.com